Woodland Retirement Community Retirement Community

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Frequently Asked Questions
About Independent Living

Are pets permitted?
Yes, non-aggressive dogs, cats and birds are welcomed. Pets must be leashed and have current vaccinations. As stated in the contract, any pet-related damage is the responsibility of the resident.
Is there a minimum age for residency?
Yes, residents must be at least 55.
Is smoking permitted?
Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.
May an overnight guest visit?
Guests are always welcome.
Can I have DIRECTV® or other satellite dish service in Independent Living?
The Residents’ Association has voted not to allow satellite dishes in the community for aesthetic reasons. Basic cable is offered to all residents, and there are cable outlets in all units.
How do you assess my ongoing needs?
We meet with each person when he or she joins our community to identify their unique health and wellness needs. We then meet periodically so that we are able to take advantage of every opportunity to promote wellness, safety and as much independence as possible.
What kind of heat is in the Independent Living apartments?
Electric heat pump.
Should I have Long Term Care Insurance to move to Woodland Retirement Community?
While not mandatory, Long Term Care Insurance might help to cover the costs of Home Health Care services. Check the terms of your Long Term Care policy.
As a resident of Woodland Retirement Community’s Independent Living community, what kind of insurance should I have to protect my personal possessions? Renter’s Insurance? What about other insurances?
You need Renter’s Insurance for the amount of your personal property. In addition, you should retain your health, liability, auto, and life insurance, just as though you were living outside of a retirement village.
Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?
No. Presbyterian Senior Living communities enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job - it's our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.
What makes Presbyterian Senior Living Communities different?
Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.
Can I upgrade my appliances, carpet, fixtures, etc.? Can I have my unit painted a different color? If yes, must I contract for the work myself or would it be done through Woodland Retirement Community?
Upgrades, remodeling and additions to residents’ units must be presented in writing to our Executive Director and, if approved, will be at the resident’s expense. Such upgrades and improvements will be priced out, given to the resident in writing and, upon agreement, will be performed by either Woodland Retirement Community or contracted out.
Do you permit hunting weapons or heirloom firearms?
Liability is an issue regarding the storing or displaying of weapons on site. Guns and other weapons may not be retained or stored in Independent Living. Collector weapons may be displayed providing that they are certified as not being able to be fired.
Are criminal background checks conducted?
We are committed to the safety of all of our residents. Criminal background checks have historically been routinely conducted for all staff prior to hiring. In addition, criminal background checks are conducted during the application process for independent living residents to identify felony convictions which may interfere with the health, safety and right to peaceful enjoyment of other community residents.
Are there additional costs/fees other than the monthly fees, cost to move in and telephone bill? Any hidden fees similar to condo or maintenance fees?
There are no hidden charges. Naturally, if a resident chooses to upgrade appliances, paint a room or entire residence or make other interior or exterior changes to the unit, outside normal wear and tear and repair for which Woodland Retirement Community is responsible, the resident would need approval for such changes from our Executive Director and would be billed accordingly.
Are the monthly fees fixed for a set period of time or permanent? Can they increase and if so, by what percentage or amount and how often? What criteria determines any increases?
Monthly fees can increase annually (normally January of each year), and increases reflect operational cost increases, such as utilities, liability insurance, employee health insurance, etc.
What happens if you are with us longer than your resources last?
No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.
How do you handle refunds when residents leave the community?
Under all entrance fee plans, any refund is payable 60 days after the apartment or patio home has been vacated, the resident has permanently departed from all levels of care in the community and the apartment or patio home has been reoccupied.